Retail Active

Shopping for a website was no mystery for Retail Active

“The great thing about Eventure is their enthusiasm – they are passionate – that makes all the difference.” Julian Chamberlain, MD, Sequential Solutions www.retailactive.com

Retail Active run one of the country’s leading Mystery Shopper operations and know a lot more than most when it comes to assessing a company’s performance.

When they went shopping themselves for a new web site, Eventure, stood out head and shoulders above the rest.

Together they’ve built a highly successful website and a great working relationship.

Retailactive’s MD Julian Chamberlain said:

“We were looking for an attractive web site that was well featured and professional – and to work with a company that would aim for success.

We wanted them to include optimisation to give us a good position on the search engines, the most important thing to us to was to make sure we had a great website that was visible.

We had an existing web site. We thought it was great looking but it didn’t have a lot of features, the main problem with it was that it was built out of old technology and it was very low down on the search engine.

I think we were featuring at something like page 45 on Google – which was no good to us whatsoever, so we had to make a fresh start, that’s why we contacted Eventure. We really wanted to get it right

The great thing about Eventure is their enthusiasm right from the outset, they said they could give us great looking website – but everybody said that.

They said they could get us right to the top of the search engines and a lot of people said that as well – but it was Eventure’s infectious enthusiasm that was the appealing thing.

We rang five or six of their clients because we wanted to get some references to check it out and every single one gave a glowing reference.

We are showing growth. The majority of our inquiries come through the website now and it is really working for us – commercially, it was the right thing for us to do.

In terms of the look and feel – we sat down with Eventure and they explained the options that were open to us in terms of the technical and design sides, before we started anything, they sent over some sample designs to give us a flavour of how we would want to progress things and they guided us through the design phase.

We have always got access to the team. The great thing about Eventure is that you don’t have to rely on one person.

We know guys in commerce, the senior management team, the design team and the optimisation team.

We’ve got a good relationship with everyone at Eventure and they are passionate about it – which makes a big difference.

We are huge advocates of Eventure – because we think what they have done for us is great.

We would recommend other companies to use Eventure’s services and that is borne out of our own experience. We have a great service, a great experience and we would highly recommend them.”